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·         In reviewing the product details we’ve received so far, I’ve noticed some products cost in the .60 and higher range.  For the Dollar Plus stores, what is the recommended markup?  And is there an MSRP anywhere like in the bar codes?

Yes, strictly dollar stores as you can see on fabian’s sales projections, are all based on 55 to 60 cents as an average cost per product. For dollar plus stores markups are generally in the 50 - 55 range, but again that also depends on how many products will be $1 in the store and how many will not be $1. we have a customer in Orlando for example that has 75% of the store $1 and the rest $2 and $3, he did a 1,2,3 concept like we call it. 

·         I assume we will receive bags.  Will they be customized with our store name?

Yes you can get them from us. Included in the Crew “opening package” which includes the indoor signs, banners, pricing guns, store Polo shirts for employees (with store name), Flyers, business cards, etc. I will have our dollar store crew captain prepare the Proforma for you so you have the full buildout costs plus the optional opening packages too all spelled out if you want. (Cameras, Sound Systems, all in there included). Customized bags are SUPER EXPENSIVE unless you order in the 40,000 and more range. 

·         How long does someone stay to train after opening?

The Crew Captain trains you as store is being setup and towards the finalization of the buildout is the main training (we cannot train store owners with customers in the store). He (Crew Captain and the crew members) is with you the whole time (from start to finish of the dollar store) and you in turn can be with him and ask him all the questions you want while he is there, all our Crew Captains are Dollar Store Owners. Being there “more days” after you open means more costs for the crew to stay (and it can be arranged) but you will be busy taking care of customers !! so there is really no need for us to stay but we can if you wish as explained. We have never been requested to stay after opening because people are busy selling, but we can if you want after the store is done and ready. I also stay in touch with all stores at all times so you can also call me during or after hours before, during, or long after buildout. 

·         Do you have any recommendation for where to buy shirts for staff (we’d like logo design on shirts).

 Yes, we do them every week, every time we build a store. We have a company that does it.  

·         In viewing the Security System, I understand that will include a sound system, but we don’t see speakers.  We also probably need more cameras.  We’d like to know the specific model of the digital video recorder.  Can you put us in touch with someone who can help us understand the capabilities and adjust budget for additional cameras.

Security systems and Sound systems are 2 different things. Sound systems, yes, include speakers, cables, installation, everything. Cameras, same, includes full installation and training, all cables, etc. for Tech Specs… let us know what you need.   

·         At what point can we being working with you, Michael, on the products and finish the layout of the store.  The layout that Jon did does not have the balloon section and there is a lot of space marked for vendor displays.  I assume you will help finish the layout of the store for us.  We will also be adding a couple of pop machines (coke and pepsi).

Anytime. Yes, vendor displays are many, including the balloons, pop machines sounds good but let Jon know so he accounts for those square feet.

·         Is the 43 to 47% dollar store product margin after freight and shrinkage?

Yes, freight is taken into consideration.

·         Also, I forgot to ask, what are the terms when buying?  E.g. is Credit cards accepted and if not, what is the best way to go about insuring quick turn around on the orders?

Yes, credit cards are accepted by all warehouses, and terms “start to be given” after you open your store and the warehouses consider you are a “good and on time paying” customer.

 

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Last modified: 03/08/10