Your store image is made of more than the right merchandise or layout, it also includes your employees. Look for individuals that exude the personality and energy that you want your store to portray. Below is a list of potential sources to begin your search if you do not already have people in mind:

● Family

● Friends

● Church

● Chamber of Commerce

● Employment Agencies

● Previous/current work place

● Local colleges (Business Department)

Once you have selected your candidates you will want to have each of them complete an Application of Employment. There are many different versions available. Your local office supply store will have ample supplies on hand for you to choose from.


If you are not hiring family or friends, your next step would be to arrange a date and time for an interview. For those of you who have never conducted an interview process or if you need a refresher course we have compiled a list of the Ten Most Common Interview Questions to help.

1. What are your weaknesses?

2. Why should we hire you?

3. Why do you want to work here? (you must find out the candidate has given this some thought and are not sending out resumes or completing applications just because there is an opening.)

4. What are your goals?

5. Why did you leave (or are leaving) your job?

6. When were you most satisfied in your job?

7. What can you do for us that other candidates can’t? (What makes this candidate unique?)

8. What are three positive things your last boss would say about you?

9. What salary/wage are you seeking? (You may want to indicate a range based on the going rate in the area for the position you are hiring.)


1. Write a clear job description: A clear job description includes job title, work hours, location, job responsibilities, desired skills wanted, work experience wanted, and compensation.

2. Spread a wide but targeted net.

3. The Interview: Plan your interview questions ahead of time, ask open-ended questions to get the applicant talking, talk about the store, don’t make promises that you cannot keep, leave time for questions from the applicant.

4. Interview at least three to five people.

5. Create a system to objectively evaluate applicants. Hire for attitude, train for skills. When recruiting, start with the major skill set you need. But keep in mind that enthusiasm and a willingness to take responsibility determine whether you are getting a great employee.

6. Give yourself time.


1. Trust them.

2. Offer them the opportunity to grow.

3. Communicate.

4. Recognize effort and accomplishment.

5. Reward accomplishment.


For information regarding minimum wage requirements and required posters, please contact the U.S. Department of Labor; Employment Standards Administration Wage and Hour Division.

Website: Phone: Department of Labor 866-487-2365

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